Question 1

What should I have ready when I enquire?

Accepted Answer

You should have an idea of what your business stands for - its values, missions, and messages as well as an idea of the creative styles you like. Once booked in, you will be asked to complete an in-depth questionnaire. So that I can be clear with your vision.

Question 2

What is the process like?

Accepted Answer

After your enquiry, I will get in touch with you and have a meeting and send you a questionnaire to see what ideas you have if will be a good fit for one another. I will be sent a contract to sign and an invoice for the project deposit. This will reserve your spot on the calendar. The next steps will be discovery, drafting, design, and delivery.

Question 3

How much do you charge?

Accepted Answer

We understand that clients often want to know their financial commitment before starting a project. Please refer to our services pages for a rough idea of our pricing. After joining our waitlist we will contact you to book a 45 minute consultation about your design requirements and budget. Within 24-48 hour after, we will provide you with a custom quote tailored to your project needs.

Question 4

Can I customize my package?

Accepted Answer

We know each business is different so all packages can absolutely be customized! We will have a bespoke section and add an additional brand asset or something completely different. To ensure we can give you the most accurate custom quote, please outline any additional services required at the enquiry stage.

Question 5

How does payment work?

Accepted Answer

Projects require a 40% deposit to hold your spot in our calendar with the remaining 60% being paid before delivery of final files. Payments can be sent via Bank Transfer or Gpay, Card Pay. We also offer payment plans, to keep your payments clear in mind.

Question 6

Do you offer printing services?

Accepted Answer

Unfortunately not yet! Pixxo Design. does not currently have the facilities to on-site print. However, we can refer clients to other small businesses (within India) or directly contact with your preferred printer.

Question 7

How do you deliver my final files/product?

Accepted Answer

Completion of any design work, we will sent to the client via email. Full payment is required prior to the release of final digital files. Digital files will be emailed to you or uploaded to Dropbox/Google Drive (depending on size of the files and client accessibility) for you to download. We will inform you about how we deliver our other projects/services in the initial consultation and throughout the project.

Question 8

Any additional costs which I should consider?

Accepted Answer

Yes, outside of our services you will be required to purchase the following:
• Font Licenses (if applicable)
• Domain address (website clients only)
• Squarespace Account (website clients only)

Frequently Asked Questions